Service Desk Knowledgebase: Office of External Affairs and Communications

From Computer Laboratory System Administration
Revision as of 11:14, 20 November 2014 by vrw10 (talk | contribs) (Created page with "This is the '''Office of External Affairs and Communications''' content page of the UCS Wiki Service Desk Knowledgebase. Its purpose is to provide information to the Service ...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigationJump to search

This is the Office of External Affairs and Communications content page of the UCS Wiki Service Desk Knowledgebase. Its purpose is to provide information to the Service Desk team on how to handle problems and requests about this *NON-CL* service. If you know more about this service please feel free to add to the knowledge about that it.

Return to the Service Desk Knowledgebase SERVICE PORTFOLIO

*NON-CL* Key Service Description & URLs

Service Desk Call Handling Procedure

  • Customers can be passed to the Office of External Affairs and Communications by giving them the contact details below. RT tickets should then have the Status set to Resolved.

Contacts

Primary:


Other:

  • Applications for volunteering, work experience, and sandwich placements to Tess Shiels

Front-line Availability

  • Monday: ???
  • Tuesday: ???
  • Wednesday: ???
  • Thursday: ???
  • Friday: ???
  • Saturday: ???
  • Sunday: ???

Hints, Tips & Known Issues

Title Person (Date)

Info...


Catalogue Keywords

  • Non-CL Office of External Affairs and Communications