Digital Boost

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Contact from Nicky Blake <nicola.blake@coutu.org.uk>

On behalf of Sherry Coutu

Proposed design brief:

Boosting Skills after COVID-19

Explanation of requirement:

Digital Boost is an online learning platform to help people who work for small businesses & charities to be mentored in ‘all things digital’, to enable them to come out of the COVID-19 crisis stronger.

Many small businesses have been forced to shut their physical locations due to COVID-19 and many struggle to move online to build up new revenue streams. Digital Boost offers free interactive Boost Workshops and free 1:1 Boost mentoring Calls for the staff of small businesses & charities on topics related to digitalisation to help them build up sustainable organisations through online channels. This will not only help bring businesses & charities through this crisis, but will also ensure they are able to stay competitive in the long run in today’s highly digital world.

As a learning platform, each person should have a unique journey through the digital boost taxonomy depending on choices they make as they onboard and what their level of digital literacy is prior to reaching out to us. Your task would be to create an algorithm that guides each person on a unique journey sometimes recommending a mentor, sometimes recommending a workshop and sometimes recommending short stackable courses. Each user should progress through the entire taxonomy, which is comprised of 46 sub-categories divided into two tiers. There is no ‘right place’ to start, but they should not be ‘guided’ to do things that they have already done.

At the moment, the ‘nudges’ take them through the first 3 subjects they indicated that they needed tuition in, however, after their first three, we would like to take them the rest of the way through the subjects in the curriculum so they complete the course.

Currently, there is 1 taxonomy comprised of 46 parts (divided into 2 tiers), 12,000 courses from 6 different providers and you can assume infinite mentors skilled in the 46 skills in the taxonomy