Service Desk Knowledgebase: Cambridge University Press

This is the Cambridge University Press content page of the CL Wiki Service Desk Knowledgebase. Its purpose is to provide information to the Service Desk team on how to handle problems and requests about this *NON-CL* service. If you know more about this *NON-CL* service please feel free to add to the knowledge about that it.

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*NON-CL* Key Service Description & Information

• Cambridge University Press Home Page http://www.cambridge.org/emea/

Service Desk Call Handling Procedure

• Customers can be passed to the CUP Service Desk giving them the contact details below. RT tickets should then have the Status set to Resolved.

Contacts

• servicedesk@cambridge.org
• Tel: 01223 325570
• Person - Tel: 01223 (?) ?????, Email ???@cam.ac.uk

Front-line Availability

• Monday: ???
• Tuesday: ???
• Wednesday: ???
• Thursday: ???
• Friday: ???
• Saturday: ???
• Sunday: ???

Hints & Tips about this Service

Title Person (Date)

Info...

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Catalogue Keywords

• Non-CL Cambridge University Press