Service Desk Knowledgebase: Central Sites Technical Services: AV Team

This is the Central Sites Technical Services: AV Team content page of the CL Wiki Service Desk Knowledgebase. Its purpose is to provide information to the Service Desk team on how to handle problems and requests about this *NON-CL* service. If you know more about this *NON-CL* service please feel free to add to the knowledge about that it.

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*NON-CL* Key Service Description & URLs

• Central Sites Technical Services: AV Team

Service Desk Call Handling Procedure

Customers can be passed to the University's Audio Visual team by giving them the contact details below. RT tickets should then have the Status set to Resolved.

Contacts

• avteam@admin.cam.ac.uk
• Tel: 01223 (3) 34395

Front-line Availability

• Monday: ???
• Tuesday: ???
• Wednesday: ???
• Thursday: ???
• Friday: ???
• Saturday: ???
• Sunday: ???

CL Public Documentation

http://www.unicen.cam.ac.uk/fm/avteam/

Catalogue Keywords

• Non-CL Central Sites Technical Services: AV Team