Service Desk Knowledgebase: Clinical School Computing Service (CSCS)

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This is the Clinical School Computing Service (CSCS) content page of the CL Wiki Service Desk Knowledgebase. Its purpose is to provide information to the Service Desk team on how to handle problems and requests about this *NON-CL* service. If you know more about this *NON-CL* service please feel free to add to the knowledge about that it.

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*NON-CL* Key Service Description & Information

Service Desk Call Handling Procedure

  • Customers can be passed to the CSCS Support Desk giving them the contact details below. RT tickets should then have the Status set to Resolved.

Contacts

Front-line Availability

  • The CSCS Office is not open for walk ups without a pre-arranged appointment
  • Monday: 09:00 – 17:00
  • Tuesday: 09:00 – 17:00
  • Wednesday: 09:00 – 17:00
  • Thursday: 09:00 – 17:00
  • Friday:09:00 – 17:00
  • Saturday: Closed
  • Sunday: Closed

Additional CL Staff Resources

Hints & Tips about this Service

Title Person (Date)

Info...


Catalogue Keywords

  • Non-CL Clinical School Computing Service (CSCS)