Service Desk Knowledgebase: College Computing Offices
This is the College Computing Offices content page of the CL Wiki Service Desk Knowledgebase. Its purpose is to provide information to the Service Desk team on how to handle incidents, problems and requests about this CL service. If you are involved with the provision of this CL service please feel free to add to the knowledge about that it.
If CL staff need to tell the Service Desk team about problems with this service please email cs-sdadmin@lists.cam.ac.uk or ring the hotline 35464.
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Service Desk Call Handling Procedure
- Customers can be passed to the College Computing Offices by giving them the relevant contact details below. RT tickets should then have the Status set to Resolved.
List of College Computing Offices Contact Details
NOTE: The email addresses came from live websites so should be accurate as of 23 July 2014. About 25% of the telephone numbers came from previous information (2012) so may not be accurate. The Service Desk team should update the information if it is found to be inaccurate.
- 'Christ's College' <helpdesk@christs.cam.ac.uk> (Tel: 34992)
- 'Churchill College' <computing@chu.cam.ac.uk> (Tel: 36043)
- 'Clare College' <itsupport@clare.cam.ac.uk> (Tel: 61608)
- 'Clare Hall' <ithelpdesk@clarehall.cam.ac.uk> (Tel: 66187)
- 'Corpus Christi College' <helpdesk@corpus.cam.ac.uk> (Tel: 66269)
- 'Darwin College' <co@darwin.cam.ac.uk> (Tel: 35778)
- 'Downing College' <it@dow.cam.ac.uk> (Tel: 62072)
- 'Emmanuel College' <co@emma.cam.ac.uk> (Tel: 34942)
- 'Fitzwilliam College' <computing@fitz.cam.ac.uk> (Tel: 32025)
- 'Girton College' <computer.office@girton.cam.ac.uk> (Tel: 38929)
- 'Gonville & Caius College' <computer.office@cai.cam.ac.uk> (Tel: 32257)
- 'Homerton College' <it-support@homerton.cam.ac.uk> (Tel: 47109)
- 'Hughes Hall' <helpdesk@hughes.cam.ac.uk> (Tel: 61222)
- 'Jesus College' <it-support@jesus.cam.ac.uk> (Tel: 39945)
- 'King's College' <computer.officer@kings.cam.ac.uk> (Tel: 31423)
- 'Lucy Cavendish College' <helpdesk@lucy-cav.cam.ac.uk> (Tel: 39050)
- 'Magdalene College' <computer.office@magd.cam.ac.uk> (Tel: 32127)
- 'Murray Edwards College' <co@murrayedwards.cam.ac.uk> (Tel: 62496)
- 'Newnham College' <helpdesk@newn.cam.ac.uk> (Tel: 35743)
- 'Pembroke College' <help@pem.cam.ac.uk> (Tel: 39804)
- 'Peterhouse' <co@pet.cam.ac.uk> (Tel: 38253)
- 'Queens' College' <computer.officer@queens.cam.ac.uk> (Tel: 31946)
- 'Robinson College' <helpdesk@robinson.cam.ac.uk> (Tel: 39260)
- 'St Catharine's College' <computer.officer@caths.cam.ac.uk> (Tel: 39089)
- 'St Edmund's College' <it-support@st-edmunds.cam.ac.uk> (Tel: 36110)
- 'St John's College' computer-support@joh.cam.ac.uk> (Tel: 38751)
- 'Selwyn College' <helpdesk@sel.cam.ac.uk> (Tel: 35850)
- 'Sidney Sussex College' <computer@sid.cam.ac.uk> (Tel: 39520)
- 'Trinity College ' <computer.help@trin.cam.ac.uk> (Tel: 38551)
- 'Trinity Hall' <itsupport@trinhall.cam.ac.uk> (Tel: 32523)
- 'Wolfson College' <helpdesk@wolfson.cam.ac.uk> (Tel: 35967)
List of College Computing Offices Contact Details for use in Minipurges
(Taken from Ruth's page College minipurge contacts - copied here for ease of reference as a few of the contacts differ from those above.)
Please CC these into minipurge response messages for College based users that require a new pre-reg. In the main these are role addresses, with a few notable exceptions.
