Service Desk Knowledgebase: DSpace

This is the DSpace content page of the CL Wiki Service Desk Knowledgebase. Its purpose is to provide information to the Service Desk team on how to handle problems and requests about this CL service. If you are involved with the provision of this CL service please feel free to add to the knowledge about that it.

Return to the Service Desk Knowledgebase SERVICE PORTFOLIO

Key Service Description & URLs

• DSpace@Cambridge

Service Desk Call Handling Procedure

• RT calls can be escalated by emailing support@repository.cam.ac.uk and setting the Status to @3rdparty. Tell the requester:
  I am passing this request over to our Repository team who, I'm sure, will be in contact shortly.

Contacts

Primary

• support@repository.cam.ac.uk

Other

• Elin Stangeland, DSpace@Cambridge Repository Manager
• Barbara Bültmann, DSpace@Cambridge Support and Liaison Officer
• David Piper, DSpace@Cambridge Support and Liaison Officer
• Anna Collins, DSpace@Cambridge Research Data and Digital Curation Officer
• "D" Experts list

CL Public Documentation

• DSpace

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