Service Desk Knowledgebase: International Strategy Office

This is the International Strategy Office content page of the CL Wiki Service Desk Knowledgebase. Its purpose is to provide information to the Service Desk team on how to handle incidents, problems and requests about this non-CL service. If you are involved with the provision of this service please feel free to add to the knowledge about that it.

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Key Service Description & URLs

• International Strategy Office
• International Agreements

Service Desk Call Handling Procedure

• Customers can be passed on by giving them the contact details below. RT tickets should then have the Status set to Resolved.

Contacts

• See [1] for details
• Email: internationalstrategy@admin.cam.ac.uk