Service Desk Knowledgebase: University of Cambridge ESOL Examinations

From Computer Laboratory System Administration
Jump to navigationJump to search

This is the University of Cambridge ESOL Examinations content page of the CL Wiki Service Desk Knowledgebase. Its purpose is to provide information to the Service Desk team on how to handle problems and requests about this *NON-CL* service. If you know more about this 'service please feel free to add to the knowledge about that it.

Return to the Service Desk Knowledgebase SERVICE PORTFOLIO

Key Service Description & Information

Service Desk Call Handling Procedure

  • Customers can be passed to the University of Cambridge ESOL Examinations giving them the contact details below. RT tickets should then have the Status set to Resolved.

Contacts

Primary

  • Address: Cambridge ESOL Helpdesk, University of Cambridge ESOL Examinations, 1 Hills Road, Cambridge CB1 2EU, United Kingdom

Front-line Availability

  • Monday: ???
  • Tuesday: ???
  • Wednesday: ???
  • Thursday: ???
  • Friday: ???
  • Saturday: ???
  • Sunday: ???

Hints & Tips about this Service

Title Person (Date)

Info...


Categorising Keywords

  • Non-CL University of Cambridge ESOL Examinations