Talk:Service Desk Knowledgebase

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Who's who

Computer Laboratory

Computer Laboratory IT staff regularly commenting on tickets are:

Real Name Martyn Johnson
Email Address Martyn.Johnson@cl.cam.ac.uk
Name maj1
Real Name Graham Titmus
Email Address Graham.Titmus@cl.cam.ac.uk
Name gt19
Real Name Piete Brooks
Email Address Piete.Brooks@cl.cam.ac.uk
Name pb22
Real Name Nick Batterham
Email Address Nick.Batterham@cl.cam.ac.uk
Name nb110


UIS Service Desk

Group Real Name UIS Service Desk
Group Email Address cs-hdadmin@ucs.cam.ac.uk
Group Tel [01223 7] 62999
Real Name Vince Woodley
Email Address vrw10@cam.ac.uk
Name vrw10 (lookup)
Real Name Ian Mackey
Email Address iwm21@cam.ac.uk
Name iwm21 (lookup)
Real Name Adrian Stone
Email Address ads51@cam.ac.uk
Name ads51 (lookup)
Real Name Lynda Stratford
Email Address lls21@cam.ac.uk
Name lls21 (lookup)
Real Name Marcel ten Wolde
Email Address mw245@cam.ac.uk
Name mw245 (lookup)

UIS Operators

Real Name Mark Barringer
Email Address mrb4@cam.ac.uk
Name mrb4 (lookup)
Real Name Simon Meeker
Email Address ssm38@cam.ac.uk
Name ssm38 (lookup)
Real Name Paul Hunt-Deol
Email Address ph441@hermes.cam.ac.uk
Name ph441 (lookup)