Service Desk Knowledgebase: Required Updates

From Computer Laboratory System Administration
Revision as of 15:19, 18 June 2015 by vrw10 (talk | contribs)
Jump to navigationJump to search

This is the CL Wiki Required Updates page of Service Desk Knowledgebase. The overall objective is to provide a catalogue of services which the CL provides to its users, and to provide focused information about them. The target audience is however the Service Desk team in order to help them handle incidents, problems and requests about CL services.

Return to the Service Desk Knowledgebase SERVICE PORTFOLIO

This list is only to act as a reminder for administrative processes.


Need checking:


Re-writes to be done by vrw10

Please put in here hints, tips and procedures (or links to them) that you would like re-written into the Service Desk Knowledgebase contents pages "in my words".

  • ???

Things To Do: iwm21

Proposed changes suggested by iwm21